We're very happy with our purchase from the Chicago Faucet Shoppe: 1- The product selection guide was incredibly helpful, as our shower valve has four different versions (that are poorly described or not detailed elsewhere). 2- The pricing was fantastic. 3- Delivery was fast (two days).

I was pretty sure I knew what I needed but was having a hard time locating the part in stock anywhere...Hansgrohe referred me to their Amazon store but descriptions were not matching pictures so I wasn't sure. Called into Chicago Faucet Supply after finding the part on their website...although the part wasn't actually in stock, the salesperson helped me figure out a solution and the part arrive two days later! Amazing customer service - thank you!