the product received was slightly different than the one it replaced. I had gotten the part # from American Standard I asked the clerk (on the phone) to be sure it was the chrome model - after a long hold she confirmed it was the chrome model. When it arrived it was not the chrome model. The clerk on the phone was not welcoming. Going onto hold without warning. She seemed distracted and annoyed. The product does work and i am satisfied. The order shipped on time and arrived as scheduled. I have had different maintenance and repair positions and have use Chicago Faucet for replacement parts for decades. Your company does a very good service for repair persons like myself. Tom

The product was fairly priced and arrived in a timely manner. It was as it was described and just as I expected!

Just the part I needed to replace toe touch drain stopper. Quick shipment of the correct part.

Excellent customer service and good communication Excited to b able to take my relaxing baths Thank u so much for helping me out with my self-care American standard 753980-0200A