The parts were exactly what e needed the first time. The customer service was outstanding when I called in to order them.

You need to be Superman to instlal it, but it's good. I wish there was any place on the site to find information about spout outlet thread sizes and diameters.

I sent ChicagoFaucetShoppe a picture of my old, leaky faucet and within a few days I had all the right parts delivered to my door. They even checked to make sure I really wanted the lever handles as they looked ok in the picture! Installation was easy and the facet feels good as new.