Was going to say novice plumber but didn't want to offend plumbers. In my wisdom I identified what parts I needed and bought them at my local very good plumbing store. Of course I bought the wrong ones. I sent pictures to your website and your kind workers identified what I needed and had it shipped out to me within the day. Very helpful when all you want to do is fix a slow leak in an old hand me down basement work sink. Thanks!

Emailed photos about the commercial kitchen faucet to get the right repair/replacement parts, Maria was very responsive, items were shipped quickly and most importantly, were the exact right ones. Our first experience with this company, very satisfied, will use this company again. Thank you very much!