Exactly what I ordered. Came quickly. Looks great. Functions great. Good price.

Thank you for the excellent web site and search options. We ordered the new faucet head, it came to us in a timely manner, and it works better than we expected -

I ordered a hard to find replacement part for my 20 year old Grohe faucet. Genuing Grohe part, delivered quickly, protective packaging to keep it safe. Great experience overall.

Our Grohe hand unit sprayer failed recently. After some searching for repair info it became obvious that it could not be fixed and must be replaced. The replacement is identical in every way, except it works. Well done.

We are delighted with our faucet and thrilled that a replacement part was so easy to obtain so quickly.

I always dislike trying to buy a replacement part for an existing (and visible) piece in the home. Nevertheless, the part I ordered and installed is a perfect match.

Our Grohe Kitchen faucet problem was expertly diagnosed by a Chicago Faucet Shoppe technical specialist (his name was never revealed). He confirmed how the faucet leak could be repaired, and made sure that the OEM part was indeed available. It was. I had a couple of follow-up questions, which were promptly answered, and now we’re “back in business.” Thank you so much.

Very helpful identifying old faucet and available parts

This Grohe hand spray portion of the faucet was very easy to replace. Chicago Faucet sent it very quickly and it arrived much sooner than I expected. I was very happy with my purchase and it completely solved my faucet problem.