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Part was in stock
I was impressed they had the part in stock for a good price. Fast delivery. Expensive shipping.
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Handled shipping problem
This was for a tiny but essential part, but something went wrong with FedEx shipping. Customer services actually called me to help resolve the problem and find the wayward shopment. Good personalized attention!
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Screens
The Hansgrohe showers we have are from 2011 and at Chicago Faucet we were able to find the small different water screens needed. They are exactly as described, got here fast and customer service was excellent. Thank you This review applies to both screens -gasket/self-sealing and filters for shower hoses
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Great to have it
It will save your shower head from being blocked. I replace mine after 6 years and I saw a difference . Perfect parts.