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Part did not fix problem
I emailed your company with a picture of a leaking facuet at when using the stream (a few spray hole is leaking). I asked would a new aerator fix the problem. They reply with a link for purchasing a new aerator. The part arrived and it did not fixed the problem. I asked for a refund/return, but they said it was open and used. I cannot know if the part would fix the problem unless i try it on. So very disappointed!
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Aerator Replacement
Item was as described on website. Order was processed quickly and we received the part soon thereafter. Thank you!
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Faucet Spray Strainer
It is a perfect fit. The CFS site found the part right away from the name off the faucet. The faucet is 15+ years old and I was afraid it was unfixable. Thanks to Chicago Faucet for making this easy.
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KWC Kitchen Spray Strainer & Black Bayonet
Glad that Chicago Faucet carried these parts, they fit perfectly when the parts arrived.
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Replacement spray strainer
What a difference a new strainer makes. Thanks to customer service the correct part was shipped in no time.
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ridiculous shipping charge
No problem with the part - it was the correct item I needed, and was shipped promptly. It cost about $13, and was very lightweight. The shipping charge, also around $13 was a rip off. I think it’s important to call out when companies see shipping as another source of profit.
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The part fit perfectly and improved performance
I ordered this part for my KWC kitchen faucet when to old one had excessive water deposits. It came promptly and included a new o-ring. It slipped into place easily. Thank you for the clear picture of the part--it helped me know what to order. The water flow and the spray are improved.
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Fit perfectly
We purchased this part, it was delivered quickly. I replaced it in under 5 minutes and it works perfectly. I would definitely purchase from this company again.
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The KWC kitchen spray strainer doesn't fit
I contacted your shop to see if your item would fit my faucet. You recommended the KWC Z.504.214.106 fitting and I purchased it on your advice. However, it doesn't fit. The diameter of the portion of new fitting that goes into the faucet is correct but the tab on the side of the KWC Z.504.214.106 is too large. The tab keeps the fitting from screwing into the faucet. I can send an image of the problem if you would like. Just let me know. David Aldis gaa6ho@gmail.com
