I needed to replace 19 year old Santec faucet cartridge and received great help in identifying which cartridge was needed. The required item was in stock and available for shipment. When product I purchased was damaged in shipment, I had no problem getting a replacement part. The price for the part, including shipment was about 2/3 of the price to obtain locally, which would have to have been special ordered. This is the second time I've dealt with the company with great results

...they sent me requests to review products without an unsubscribe button.

ordered this part and it was shipped quickly. Very pleased with outcome.

Fast shipping, rapid response to incorrect order. I would buy again!

Part came quickly and was fairly priced. Easy DIY fix