Fast turn around and delivery. Hose was an exact replacement for the Franke faucet. Very satisfied with Chicago Faucet Shoppe service.

I have a professional kitchen, and recently had a leak develop in my faucet after almost 20 years since the original install. A new faucet would require major $$$ to replace (both a plumber and an appropriate faucet), so I began searching for parts. Chicago Faucet Shoppe was VERY HELPFUL will helping me confirm the faucet model number, and the parts I needed to replace the valve inserts and the spray hose (where the leak was located). They even recommended the small plastic stem adapter to ensure a snug fit between the handle splines and the stem of the valve. My faucet is as good as new thanks to your help. Thanks!

I have been buying parts from Chicago Faucet Shoppe for years. Quick service, reasonable prices, no errors. Thanks!

Review of FRA-FR9603

Ordering was easy. Delivery was prompt. Part was exactly as described. Terrific experience.

The first hose I got was defective and it took me several hours to determine it was the hose and not my connections. I wrote and email late one night to Chicago Faucet telling me the problem, by the time I got to them just after they opened they were already working on a replacement and had me a second hose sent that day. Fantastic service, and the second hose is great. I don't think you can ask for any better service than that.