I was able to obtain difficult to fine parts very quickly and it was shipped within two days. The parts were as described. And I was very satisfied with the service.

I needed a replacement hose for a Frankie kitchen faucet. Chicago Faucet Shoppe was one of the few place having the part in stock. They shipped it promptly and it arrived in new condition. I would definitely shop with them again.

Difficult part to locate received. Polite and professional client service.

I needed a part for a nearly 10 year-old Franke kitchen faucet. Very few online vendors had the part available, but Chicago Faucet Shoppe did, and had it at the best price to boot. Add in quick shipping and I had the faucet repaired in no time! Customer service was also impeccable. I had the good fortune of reaching Maria in Customer Service on a question I had about the rubber washers needed for the faucet's spray hose and Maria help allowed me to resolve it promptly. It’s so very nice to work with people who take customer service seriously, and Maria was clearly dedicated to my complete satisfaction! The Chicago Faucet Shoppe is definitely at the top of my list for any of the faucets in my home!

Seeking to save a few dollars, I went first to Amazon for the part. When it arrived, it didn’t fit. Chicago Faucet had the right part for just a few dollars more. It came in two business days and was a perfect fit. Do yourself a favor and buy from the experts!

Glad I found this store. Actually have what they say they do unlike many competitors.