I was so happy to find the exact product I was searching for. It was not easy to find! There was a delay in delivery, but the company provided excellent communication about the projected delay. The item arrived within the time period described, perfectly packaged so as to avoid damage, and in perfect condition. It was installed in less than a minute. Wish I hadn't waited so long to order this replacement part for our worn out spray head, it was so easy. Thank you, Chicago Faucet Shoppe, for your excellent business practice.

Fortunate to find this part through Chicago Faucet Shoppe. And their price + shipping was reasonable. Very pleased.