Old fashioned service and prompt delivery.

The replacement spray nozzle works just fine and the website made it easy to find the correct one whose part number had changed multiple times since we bought the original 20 years ago. Delivery was prompt and as promised.

Trouble finding KWC z.534.852.000, but Chicago Faucet Shoppe helped me out. Now my faucet is working again after a 6 month of nonoperational. Thanks Chicago Faucet! Brian

While this handle is not exactly like the other kwc Luna we had, it turned out to be a perfect fit. And it’s actually better. Flow is faster and the design I think is built to last. Much cheaper than getting and installing a brand new faucet. I hope it stays in stock so we can keep using it forever.

while it is a replacement showerhead for a 15 year old faucet, I paid as much for the part as original faucet set cost. I think you are ripping off for exclusive parts

I needed to replace the spray head on our KWC Domo faucet, but apparently this model is discontinued. Overall, this head works great and it was easy to replace. It's just the appearance that is different - it's a little more bulky than the original.

Parts correctly diagnosed from photos. Prompt delivery. Good price.

I have replaced both the pull out faucet sprayer and the connecting hose with items from Chicago faucet and they both fit fairly well. The WKC replacements wow a bit expensive work great. Ramon at the Chicago faucet shop was very helpful in finding the correct replacement for my older faucet and made it easy to purchase and ship it out in a very timely fashion. Thank you Ramon

Customer service was terrific by using pics of my faucet that I supplied to identify the correct replacement part. Given the range of KWC faucets and components this was not so easy on my own. Saved me time, costs and it was professional prompt support.