I needed an uncommon water filter (Watts PWCBHCUC1), which I ordered from the website of Chicago Faucet Shoppe (CFS). CFS acknowledged my order, notified me when it shipped, and had it delivered within two weeks of my order.

They have great customer service!

The item I ordered was out of stock at the time, but it was quickly restocked and sent out. During that time, the employees reached out and let me know the timelines in a professional manner.

We had difficulty finding this under counter water filter for our kitchen but when a web search turned up with Chicago Faucet (which we never heard of) we took a chance and ordered. We were very pleased when we got the shipping notice within just a day or so and had the filter a few days after that. Highly recommend Chicago Faucet Shoppe - thank you so much!

I found a hard to buy water purifier at Chicago Faucet Shoppe and it was easy to purchase, and the delivery was smooth. I HIGHLY recommend them.

Excellent delivery, product performs as stated.

Had a tough time finding an office water filter. Talked to several companies. Chicago Faucet Shoppe personalized my experience. We had a few interactions to make sure we were ordering the right filter. They followed up to make sure the credit card charge was legitimate and the product arrived on time with instructions. It wasn't a product they carried in inventory, but despite that, received the product quickly. It was a great experience and I highly recommend this Company.