T&S Brass Warranty FAQ
At T&S Brass and Bronze Works Inc., our products are warrented to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. Liability is limited thereunder to factory repair and/or replacement of material found to be defective, after examination by T&S Brass and Bronze Works Inc., during the warranty period. No claims for labor, shipping costs or consequential damages will be accepted or honored.
Replacement and/or repair under this warranty will be made within a reasonable time after receipt by T&S Brass and Bronze Works Inc. of the allegedly defective item.
Items that have received secondary finishing or have been altered in any way after purchase are not covered by this warranty. Claims resulting from damaged cartons must be filed with the carrier.
Some states do not allow limitations on how long an implied warranty lasts or on the exclusion of incidental or consequential damages. All the limitations or exclusions apearing herein may not be permitted by your state and, therefore, your local statutes should be consulted with respect thereto or with respect to any other rights which your state statutes may specifically confer on you.
After receiving proper authorization, all returns of merchandise which are claimed defective under this warranty must be sent to:
T&S Brass and Bronze Works, Inc., 2 Saddleback Cove,
Travelers Rest, South Carolina 29690,
Clearly marked to the attention of Warranty Repair Department. All shipping charges are to be paid by the customer.